Job Description

Job Reference: CL/AR/03-05/1157/7

Job Title: Passenger Assistant

Location: Edinburgh

Pay Rate: GBP11.44

Hours per week: Variable Shift Rota - 04:00 - 23:00 - 37 hours per week (3 on 3 off. Flexible working times between 04:00 and 23:00.)

Business Overview

Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of GBP1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

Role Overview

The main purpose of the role is to ensure the safe transfer of Passengers with Restricted Mobility (PRM) through the airport terminal in a timely manner, providing mobility assistance and enabling passengers to enjoy all aspects of the airport experience.

We are looking for a customer focused and friendly individual to join our team of workers and help create a memorable experience for every visitor to the airport.

Main Duties:

- Meet and greet arriving/departing/transferring Passengers with Restricted Mobility (PRM)
- Communicate effectively with the passengers and staff
- Assist Passengers with Restricted Mobility (PRM) at drop off/pick up points, airline check-In, airport security and pre-boarding aircraft.
- In a safely manner, assist in the transfer of passengers from aircraft to airport terminal using various equipment
- Comply with all Health & Safety regulations.
- Use company equipment responsibly ensuring all equipment


To be successful in the role, you will need:

- Ability to communicate with people and colleagues at all levels
- Ability to lift passengers in accordance with manual handling guidelines.


What will you get in return?

- A pension scheme- to save for the future - eligibility rules apply.
- Access to high street discounts
- Access to low interest loans
- Recognition scheme `OCS Stars`- monetary rewards given to top performers
- Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated `Impact` Programme
- Long Service Awards
- Cycle to work scheme- discounted bicycles
- Access to our Employee Assistance Programme- 24-7 Wellbeing Support


How to apply

If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to GBP500! (T&Cs apply)

https://app.smartsheet.com/b/form/f3343c912a8643b69cfdc89dc2bbba8f