Russell Scanlan Ltd
We are a East Midlands based Insurance Broker with offices in Nottingham and Desford in Leicester. We currently employ 31 staff over our 2 sites. Our business is split into 3 main areas, Corporate Clients, SME and Private Clients.
We are passionate about the quality of service we provide.
Find us at russellscanlan.com
Private Client Account Handler
Nottinghamshire / Nottingham
£17,000 - £20,000
Job Reference No:
PC Aug 2011
The candidate should have a minimum of 5 years experience in handling personal lines classes of business and some experience of High Net Worth products.
Duties will include:
Answer and respond to incoming calls, emails, faxes and incoming post
Document all conversations with customers and insurers in accordance with the company’s policies and procedures
Provide new business quotations and advice for Personal Lines products to include Motor and Household
Advise clients on all information pertinent to their insurance policies
Place accepted quotations with the relevant insurer and complete all associated paperwork, computer processes and records
Deal with cancellations and mid-term adjustments for Personal Line customers
Completion of the renewal process for allocated clients
Ensure all processes follow the company’s Practices and Procedures manual
Identify referrals for our other areas of the business and Commercial departments.
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