Job Description

Job Reference: /SC/10-04/1138/22

Job Title: Regional Operations Manager - Security

Location: Central London

Salary: Competitive

Hours per week: Variable Shift Rota - 45 hours per week

Business Overview

OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of GBP1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

Role Overview

We are currently recruiting for Regional Operations Manager to join and oversee multiple security contracts across various industries in and around London. The ideal candidate will possess strong management skills and have a background in the security industry, the ability to ensure efficient operations while adhering to compliance standards. This role requires regular travel within the London area.

Key Responsibilities:

- Manage and oversee multiple security contracts across different industries within the London region.
- Ensure the smooth operation of security services, including personnel deployment, scheduling, and adherence to contractual obligations.
- Recruit, train, and supervise security personnel, ensuring high levels of performance and professionalism.
- Establish and maintain strong relationships with clients, addressing any concerns or issues promptly and effectively.
- Ensure all operations comply with regulatory requirements and industry standards. Manage and maintain compliance documents, including licensing, permits, and certifications.
- Assist in the development and management of budgets for each contract, monitoring expenses and identifying cost-saving opportunities.
- Conduct regular risk assessments and implement measures to mitigate potential security threats or breaches.
- Implement performance metrics and conduct regular evaluations to assess the effectiveness of security operations and identify areas for improvement.
- Develop and implement emergency response protocols, ensuring preparedness for various security incidents.
- Identify opportunities for process improvement and efficiency gains within operations, scheduling systems, and compliance procedures.


About You:

- Applicants must have the right to work in the UK
- Proven experience in a managerial role within the security industry, with a track record of successful contract management.
- Excellent leadership and interpersonal skills, with the ability to motivate and guide a diverse team of security personnel.
- Familiarity with scheduling software and systems to efficiently manage personnel deployment and shift scheduling.
- Understanding of regulatory requirements and industry standards related to security operations, with experience managing compliance documents.
- Excellent verbal and written communication skills, with the ability to effectively interact with clients, staff, and stakeholders.
- Strong analytical and problem-solving skills, with the ability to resolve issues and make decisions under pressure.
- Willingness to travel within the London region on a regular basis to oversee operations at various client sites.
- A bachelors degree in business administration, security management, or a related field is preferred.
- We want to see enthusiasm, a proactive attitude, and your ability to deliver excellent customer service.
- You need to be well presented, punctual and focused on attention to detail.
- A Criminal Record Check, employment history and Counter Terrorism Check.
- SIA Licence


Benefits

- Company vehicle
- Recognition scheme `OCS Stars`
- Training and Development- apprenticeships, e-learning
- Access to our Employee Assistance Programme- 24-7 Wellbeing Support
- Wide range of retail discounts
- Discounted gym membership
- Join our Cycle to Work scheme
- Access to `CHROMA`, our internal colleague-led diversity and inclusion community
- Access to internal Mental Health First Aiders


Please note, only shortlisted candidates will be contacted for interviews.

How to apply

If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to GBP500! (T&Cs apply)

https://app.smartsheet.com/b/form/f3343c912a8643b69cfdc89dc2bbba8f