Stressed staff. Work left
incomplete. Things lost. Documents disappear. General unhappiness.
These are not factors or
situations that any employer wants to find themselves in but, the sad fact is
that work can be a stressful, unyielding place where people feel uncomfortable.
When you consider we spend the majority of our week in work, it seems odd that
we do not allow as many comforts and benefits to our working environment.
The
office is the place where the wheels of business and commerce turn. With
uncomfortable employees, many people will choose to seek alternative employment; if the feedback is
such that the office is no conducive to high levels of productivity, then you
really need to start taking action…
Comfort
and productivity are related
Comfort is not about supplying a
sofa and a foot massage, there is far more to it than that but, as if often the
case, people tend to be allocated working space and furniture with not much
thought to its suitability and appropriateness.
So, what can an employer do and
do they really make a difference to productivity?
Ergonomic design
Ergonomic
design is about creating items of furniture that fits people. We are all
different shapes and sizes and thus, some of the items of furniture we use in
the office needs to be different. For example, for one person the desk may need
to be higher than their neighbour; some people benefit from ergonomic keyboards
and so on.
Ergonomically designed furniture
and offices minimise physical discomfort but, they also help in minimising
distractions. Customising a workspace for that person is a great way of
motivating them too. Imagine having a desk is created for you?
Improving layout
Just like some areas of the home,
the layout of an office can be something that happens by chance. In other
words, someone just put the desk there and that was it – it stayed. Someone put
the printer there, and then the coat stand arrived…
This piece meal addition of items
happens in offices across the country but just because something has always
been there, does not mean it is in the right place.
Objectively view what needs to be
frequently used and accessed, and what doesn’t and create the layout of your
office accordingly.
Mobile, adjustable furniture
The range of office furniture,
and the choice of items have increased immeasurably in recent years. There are
now no excuses for not partaking in adjustable, space saving items that can
easily reconfigured in to something else. Many open place office, for example,
to help minimise distractions and noise, have cubicle booths in which people
work. There may be times that these boards and dividers will need moving;
remember, nothing need be set in stone! Your office layout needs to change as
your business, and employees, changes too.
Noise levels
Productivity can be seriously
dented if the noise levels in an office space are too high. It creates a
frantic, almost chaotic feel to a space that some may thrive in, but others
will struggle to deal with.
Anything from a phone
conversation from someone across the way, to the fax whirring, the printing
squeaking to people singing, sighing, sneezing and coughing can all create an
atmosphere that many people find stressful.
There may be some industries in
which this is more common place than others but, if you are serious about
productivity levels then you simply must take a moment to consider how the
office environment and noise is impact of these levels.
Create habit and routine
Although it is nice to break free
from the shackles of routine from time to time, when it comes to office
layouts, studies have shown that for some employees, having their own space,
arranged in the way they want it is a habit that actually helps productivity.
Familiarity is key to helping
people not be distracted by other conversations, the phone ringing in another
space or the printer chewing the paper again. Some employers worry about
employees being ‘too comfortable’ assuming that this means little work is being
done. But, the opposite has shown to be true.
Time
for a move round?
Before you start shifting desks
and wheel filing cabinets back and forth, before you attempt any move, take a
moment to objectively review your space and what it is that is missing, what
needs improving and what are the measures that can be taken to improve it.
Include your staff team – what
distracts them? What would help them?