Customer Care Manager in Harrogate, North Yorkshire

Applying for the Customer Care Manager role

Stag Security Services has become one of the leading security solutions suppliers in the UK. We have a turnover approaching £15m and over 600 employees deployed across the UK, managed from our Harrogate and London offices. We recruit and train the most talented people and utilise the latest security technology in our dedicated drive to offer best practice and best value to every client, we never stop looking for ways to improve and refine the services we offer. We provide a range of professional security services including manned guarding, biometric access management systems and monitored CCTV solutions
Job Title: Customer Care Manager
Location: North Yorkshire / Harrogate
Salary: £15,000 - £17,000
Type: Full Time
Job Sector: Admin, Secretarial & PA
Sub Sector: Office Manager
Job Reference No: stag6

Job Description

Stag Security Services are currently seeking a Customer Care Manager. The role involves corresponding with our clients on a weekly basis identifying any potential issues and dealing with queries. Daily and weekly reports must be updated and correspondence via email and phone will be necessary. The successful applicant will also manage all national training requirements throughout the company and assist the HR department with letter writing, data processing and record up keep. As the Manager of the department, you will be assisted by an Administration Assistant. Applicants must have the experience and confidence to manage not only the department but also there full time assistant. All applicants must have experience within an Administrative or Managerial role. An excellent track record of Customer Service is also beneficial.

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