Customer Service in Manchester, Lancashire

Applying for the Customer Service role

Job Title: Customer Service
Location: Lancashire / Manchester
Salary: £12,000 - £18,000
Type: Full Time
Job Sector: Customer Service
Sub Sector: Customer Service Advisor
Job Reference No: Manchester Cust 2

Job Description

Customer Services Assistant

Location: Manchester City Centre

About us:

Gateway Energy Services is an ambitious company that specialises in the green energy market. As a result of our continuous efforts, our clients experienced increased market share and, more importantly, increased revenue. They’re looking for us to double in size this year and next!

About our Openings:

If you've worked with customers in the past and you enjoy interacting with people, we may hold the key to your future. You will be responsible for explaining the benefits of our clients’ services to their targeted audience.

About the role:

Day to day organisation of work load.
Processing client surveys and documentation.
Maintaining accurate records of customers.
Developing knowledge and understanding of our products and services.
Skills and Experience:

Communication skills, both written and verbal.
Customer service experience, including speaking to customers by phone.
Ability to prioritize and meet deadlines.
An open and flexible approach to change.
Support and share knowledge and work effectively with your team.

In return you can expect a friendly, supportive work environment with the opportunity to progress your career through on going training, development and coaching. There is an active programme of social events throughout the whole year which is open for all employees.

If this is of interest to you please send along a copy of your CV and a summary of your career goals. We will be contacting selected candidates and arranging a interview.

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