Duty Manager in United Kingdom

Applying for the Duty Manager role

Job Title: Duty Manager
Location: United Kingdom
Salary: £0 - £200,000
Type: Full Time
Job Sector: Retail
Sub Sector: Other Retail
Job Reference No: /RK/19-09/962/10

Job Description

Job Reference: /RK/19-09/962/10

Job Title: Duty Manager

Location: York

Pay Rate: GBP14.51

Contract: Permanent

Hours per week: Variable Shift Rota - 06:30 - 22:00 - 37.5 hours per week

Business Overview

Are you passionate about Service Excellence? Delivering exceptional results and leading a diverse team? Interested to join a leading cleaning company with a reputation for excellence working on an industry-leading, prestigious account?

Yes? . . . .OCS is currently recruiting for a Duty Manager to join our passionate and driven team in York, working across the Central Region covering areas across Doncaster, Wakefield, Leeds & Grantham, if needed.

As a member of OCS management team, you will be leading by example, guiding, and getting the most out of your team as well as being an ambassador for excellence.

You will be a champion for OCS & the client, living and breathing the behaviours and being passionate about service expectations. Making critical decisions and delegating on your own will be a large part of being successful in this role, as well as forming strong working relationships with key stakeholders and meeting expectations for your region.

Role Overview

We`re recruiting for a Duty Manager to join our passionate and driven Cleaning team based at our client`s site in York. You`ll oversee all cleaning and associated duties carried out by all those that you are responsible for supervising.

Key Responsibilities:

- The implementation and delivery of the client`s cleaning specifications and its services in your location.
- Take ownership for financial overtime and stock control ensuring robust practices are in place for the management and reporting of these of processes.
- Ensure all training requirements are in place and that staff are suitably trained to undertake their role and fulfil their responsibilities whilst being a mentor for development.
- You will lead in the Supervision of the client`s contract, ensuring services meet the requirements of interface with the clients, service providers and stakeholders, to ensure the expectations are being met and any additional services can be supported.
- Be proactive in your management approach and have you finger on the pulse of all aspects of the business within your region.

About You:

- Applicants must have the right to work in the UK
- Someone with a proven track record in cleaning service delivery who thrives on a challenge.
- Someone with excellent time management skills who can manage multiple workloads and multitask efficiently.
- You will have experience in implementing, reviewing, and achieving high standards for safety, quality, cost, and an interactive, open door management style.
- Strong interpersonal skills with an ability to operate and build credibility with employees & key stakeholders.
- Excellent diplomacy skills combined with the confidence and resilience to handle challenging situations with innovative problem-solving skills.
- Must be flexible to the business needs


- Holiday Allowance
- Company Pension
- Earn up to GBP500 for Employee Referrals
- Wide range of retail discounts, and corporate perks
- Join our Cycle to Work scheme
- Fully funded qualifications via our Apprenticeship levy
- Win monthly Superstar Awards

How to apply

If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to GBP500! (T&Cs apply)


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