ERP & IT Help Desk Support in , Hertfordshire

Applying for the ERP & IT Help Desk Support role

Questor Resourcing is an independent technical IT recruitment consultancy, established almost 30 years ago. Our team of consultants have backgrounds in the full technical project lifecycle as well as extensive recruitment experience. We specialise primarily in permanent IT recruitment throughout the UK. We pride ourselves on offering an ethical professional service.
Job Title: ERP & IT Help Desk Support
Location: Hertfordshire
Salary: £30,000 - £36,000
Type: Full Time
Job Sector: IT & Telecoms
Sub Sector: ERP
Job Reference No: AH/2000082

Job Description

Our Watford based client is a major retail organisation and household name; a highly successful and well regarded business. Having opened a number of additional stores in recent months, they seek to recruit additional help desk analysts whose experience MUST include warehouse / distribution experience. You will also have good basic IT support experience; network infrastructure knowledge would be very beneficial.

You will be part of a small team supporting warehouses and retail stores totalling almost 200 sites. The nature of this busy and interesting position requires you to be a self-motivated and confident team player, capable of coping on their own and using their initiative. After training you will work staggered days (no nights), with a basic salary of up to £26k, plus £10k pa inconvenience allowance.

The job has two aspects:

Function 1 – support these applications

Warehouse / distribution / Transport planning /accounts / office systems
Design software
In House databases
Function 2 - IT helpdesk support role

1st line IT support via helpdesk ideally with much of the following

Knowledge of WAN/LAN networking
Microsoft SQL Server 2008 or similar
Anti-Virus software
Network configuration
Windows XP/7
MS Office products
Active Directory
PC/Server builds
User training

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