Field Service Technician in United Kingdom

Applying for the Field Service Technician role

Job Title: Field Service Technician
Location: United Kingdom
Salary: £0 - £200,000
Type: Contract
Job Sector: Engineering
Sub Sector: Other Engineering
Job Reference No: PE8FieldServiceTech010219

Job Description

Field Service Technician

Department/Section: Dealer Support (Hythe or Oundle or Ipswich)

Reports to: Dealer Support Team Leader

Position: Full Time, 12 Month Contract

Salary: Very competitive package with excellent travel and subsistence allowance

Fairline Yachts

The spirit of adventure drives everything we do. Success, perfection, and the ultimate in luxurious experiences are all destinations we are heading for. And it has always been that way. Our reputation for making class-leading, iconic hand-built motor yachts is world renowned. But there`s a restless energy within us. One that is driving us further into the distance, to find joy and excitement in new ways and on new horizons. More beautiful experiences. More thrilling experiences. Join us.

Field Service Technician

The role of the Field Service Technician - is to support the achievement of the highest level of customer experience by providing technical support, remotely and in person, to minimise any downtime.

Main duties/key tasks

- Provide Technical Support to Fairline Dealers and their customers to ensure all products are operated within their parameters.
- Provide Field support where required to Dealerships and the Ipswich, Hythe and Oundle Technical facilities.
- Global travel to attend field based jobs, to undertake warranty and service activity
- Support Field Audits of PDI and warranty issues as appropriate or upon request from the customer Services manager
- Assist with New Yacht; Pre Delivery Inspections, commissioning and testing
- Provide technical support for National and International Boat shows and events.
- Assist with Dealer and Technical training.
- Provide support to production at peak times.
- Ensure reporting systems/tools are kept up to date.
- Comply at all times with the letter and spirit of the Company`s Health, Safety & Environmental Policy, Equality Policy and Code of Conduct;
- Carry out any other duties as are within the scope, spirit and purpose of the job as requested by the jobholder`s line manager.

Job Skills & Qualifications

- Excellent carpentry/engineering or GRP repair skills
- Able to provide a finish of the highest standards
- Familiarity across the range of Fairline products (current and historic)
- Good computer skills,
- Attention to detail
- Professional, polite and courteous
- Well presented
- Strong customer service skills

Why You`ll Love Working Here

Fairline Yachts is one of Europe`s leading boat builders. We offer a wide variety of career opportunities across all aspects of the company from our three facilities in Oundle, Ipswich and Southampton.

We are heading for an exciting future. And it is the people who work at Fairline, with their unfaltering passion for perfection and the ultimate experiences, that will drive us there.

Application Process

To express your interest in our Field Service Technician vacancy, please click Apply to be taken to the LILIUM application page to upload a copy of your CV and cover letter.

We look forward to hearing from you.

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