Front Office/Revenue Manager in Sutton Coldfield, Warwickshire

Applying for the Front Office/Revenue Manager role

Moor Hall Hotel & Spa is a very popular 82 bedroom, 4-star country house style hotel, set in parkland on the outskirts of Sutton Coldfield, Birmingham, with 2 restaurants and terrace dining, conference and banqueting for 200, and extensive leisure facilities including pool and Spa. As part of a small, family-run group, the hotel benefits from 50+ years' experience of providing quality customer service and enjoys support services normally associated with larger enterprises.
Job Title: Front Office/Revenue Manager
Location: Warwickshire / Sutton Coldfield
Salary: £18,000 - £21,000
Type: Full Time
Job Sector: Leisure & Tourism
Sub Sector: Other Leisure & Tourism
Job Reference No:

Job Description

Manage a team of 7 Receptionists to deliver quality customer service and provide a friendly welcome to guests and visitors.
Maintain accurate records and analyse business trends to identify peaks/troughs and new opportunities.
Liaising with sales and operations teams, contribute to rate setting and sales planning.
Use effective techniques to ensure maximum yield is achieved.

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