Internal Sales Account Manager in United Kingdom

Applying for the Internal Sales Account Manager role

Job Title: Internal Sales Account Manager
Location: United Kingdom
Salary: £20,000 - £21,000
Type: Full Time
Job Sector: Sales
Sub Sector: Telesales
Job Reference No: AD-MSC-ITAM

Job Description

Imagine a job where, how and what you sell, drives growth in the British manufacturing industry.

At MSC, we don`t just sell products to customers at the cheapest price, we work with them to help them understand the best business they can be. Whether that`s helping them understand best practice in purchasing control, inventory management, engineering production processes or identifying cost savings and operational improvements across their business.

About MSC

We are a leader in the supply of Metalworking and Maintenance, Repair and Operations products and services, currently employing over 240 people from our head office in Wednesbury.

We work with our customers, enabling them to streamline their supply chain headaches and provide opportunities to help them grow more efficiently, drive down costs, get to market faster and become more profitable.

We truly put the customer at the heart of everything we do, providing exceptional service through exceptional people.

About the Internal Sales Team :

Our Internal Sales Team is essential to the success of our business ensuring sales growth across the MSC client base, delivering innovative, market leading products and services to support our customer value proposition (CVP).

Our sales strategy requires our internal sales team to build and leverage relationships with key decision makers to build trust and offer services and solutions which help them to fuel their potential.

The focus and deliverables include:

- Generate, grow and protect customer relationships
- Achieve growth and profitability targets


Your part in the team:

We are looking to recruit an energetic, passionate and enthusiastic individual to join the Internal Sales Team as an Internal Sales Account Manager, able to make commercial decisions and deliver results.

Based in our Wednesbury head office, you will be responsible for a client base within a specified geographical area and required to generate high levels of productivity, to prospect, grow and maintain your customers, ensuring sales revenue and margin targets are achieved and exceeded.

Working closely with other members of the Sales Team to understand our customers and their needs - you will be their champion, translating their challenges and questions into solutions, ensuring customer satisfaction, account retention and revenue generation.

You will relish responsibility, take accountability, You will have a positive, can-do attitude and be someone who constantly strives to do better. Your innovative and curious nature will help us try new approaches, find creative solutions and constantly improve our customer`s experience.

You will be an articulate team player who is outgoing, dynamic and willing to go the extra mile

You will thrive in a fast paced and agile environment, be passionate and have a desire to create an Internal Sales team, which others aspire to be part of or emulate

This is an exciting opportunity for someone who is self-motivated, flexible and enthusiastic, with drive, determination and a desire to succeed.

What you`ll need to succeed

- You will be customer-centric
- Performance and Goal orientated
- Excellent communication skills, including listening and questioning
- Ability to create and develop strong internal and external professional relationships
- Have a passion and mindset to win and be innovative with solutions
- Be a great communicator and genuinely enjoy talking to people
- Have a thirst for customer excellence driven through good conversations and rapport building
- Attention to detail and accurate data inputting skills
- Great listening skills and able to choose the best solution for the customer
- Flexible and agile in your thinking with the ability to handle and overcome objections
- A self-starter who uses their initiative to overcome problems to deliver results


The nice to have`s:

- Experience of working in the Metalworking/Manufacturing/Distribution industry
- Proven track record in a B2B proactive account management sales position
- Able to demonstrate success in previous sales environments which focus on selling value not price


Your impact within MSC:

As a Leader at MSC, you will be people focused and customer centric and know the importance of creating a great working culture through role modelling our company values.

Your leadership will shape the company culture by creating a safe environment in which you will demonstrate drive and courage, acting with integrity, humility and being self-aware; whilst empowering and supporting our Associates to realise their true potential, giving them the ability and freedom to make responsible decisions.

You will have a strong belief in developing and engaging a team to help them reach their full potential, conducting continuous development reviews and address performance issues sensitively and constructively in the moment.

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