Job Description

Do you have experience working in Administration? We have an exciting opportunity for an Office Administrator to join our growing team here in Leicestershire, keep reading to find out more.

Job title: Office Administrator / Admin

Location: Leicestershire, LE67 3FL

- You should be based locally and within a sensible distance of our office in Coalville, Leicestershire.


Salary: From GBP9.80 to GBP10.48 per hour, depending on experience.

Job type: Full-time, Permanent

About us

Established in 2008, Powerpac Ltd is an independent family business based in Leicestershire. We are government accredited approved installer and supplier (MSC accredited) of photovoltaic energy, batteries, Electric Vehicle car changers and are an electrical contractor. From initial concepts, to design and installations, we pride ourselves on delivering projects of the highest quality within the agreed timescales, budget and with minimal disruption to our clients.

Job description

Our clients are at the forefront of what we do, so as the person in this role, you will be encouraged to improve the client experience wherever you can. As a small business, it is important that our people share our enthusiasm, ambition, and commitment to producing great work combined with giving the best customer service.

We are looking for a team player who is not afraid to take on responsibility, can use their initiative and who shows and shares great commitment to ensuring the smooth delivery of projects. You will be an integral part of our busy team, managing and undertaking a varied Office Administrator role. Covering general office duties, along with customer care and have a passion to develop the role and standards of the company.

The ideal candidate will:

- Have an excellent eye for detail and a methodical approach to processing information in an accurate and timely manner.
- Have a personable and professional manner whilst working closely within a team and with clients and suppliers.
- Be a problem solver and a team player - collaborating and communicating is key to what we do.
- Be comfortable working to tight deadlines and underpressure.


The role

This is an exciting opportunity to fulfil a pivotal role within the company. As an Office Administrator role your role will be covering several areas within finance, customer care and general office function. Your responsibilities and tasks will include:

- General office - dealing with incoming telephone calls, correspondence, email/post and managing / maintaining office supplies e.g. stationery; taking and circulation of team meeting minutes and operations to secure efficiency and compliance to company policies
- Processing orders - managing all incoming orders, processing orders and invoices. Keeping note of all stock and place orders when necessary.
- Credit control -follow up on outstanding debt.
- Quote / orders - monitor and update.
- Purchase ledger - process invoices / expenses and undertaking checks against purchase orders, querying mismatches and ensuring correct approval and coding; posting invoices on to QuickBooks.
- Project procurement - Create and update records and databases with personnel, financial and other data ensuring project files are updated with relevant materials, serial numbers etc. and generate handover packs for all installations.
- Customer care - receiving and logging of all jobs and scheduling of customer appointments for maximum efficiency; passing of scheduled jobs to the rest of the team and follow up on visit issues if/as applicable.
- Social Media - Creating captivating content for our social media sites, which include writing blogs, articles, posts and multimedia content.
- Supporting internal processes and suggesting improvements to internal documents and procedures as necessary.
- Providing support and assist colleagues whenever necessary.


Desired Skills & Experience

- Proven experience as an office administrator, office assistant or relevant role. We anticipate the right person will ideally have at least 5 years previous experience (preferably in the renewable industry).
- Proficient in all MS Office software, especially Excel to an intermediate level.
- Outstanding communication and interpersonal abilities.
- Ideally have previous experience of `Quickbooks` accounting and `PaperLess` document management systems.
- Highly numerate with strong organisational skills and the ability to manage priorities.
- Hold a relevant qualification or be studying towards BSc / BA in office administration or similar. Or have the equivalent experience.


Benefits:

We believe in investing in people to create their own path within the company by understanding personal goals or developments and providing additional training if required.

Next Steps

To apply for our vacancy for an Office Administrator, please click on apply and upload a copy