Sales Negotiator in Northampton, Northamptonshire

Applying for the Sales Negotiator role

Newlyn Plc is one of the largest Bailiff companies in the country. We provide comprehensive tailor made debt recovery and bailiff enforcement services to local authority and commercial clients across the UK.
Job Title: Sales Negotiator
Location: Northamptonshire / Northampton
Salary: £12,000 - £14,000
Type: -Select job type-
Job Sector: Customer Service
Sub Sector: Customer Service Advisor
Job Reference No: SN1

Job Description

• To answer a high volume of calls from debtors, both through inbound and outbound calls and maintain a rapid response according to agreed standards
• To negotiate full payment of the debt arranging a repayment schedule to clear the debt within company and client guidelines and targets
• To control the call so as to retrieve all the relevant information from the caller, enabling efficient management of the file
• Ability to correctly extract information from file notes to deal with the calls efficiently
• Log information on calls received and maintain detailed and accurate records
• To liaise with enforcement staff on the status of files when required.
• To work on company Telephone and Debt Recovery systems
• Attend training to develop relevant knowledge, technique and skills.
• Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health and safety procedures
• To assist with other office duties when required.

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