Senior Coordinator in United Kingdom

Applying for the Senior Coordinator role

Job Title: Senior Coordinator
Location: United Kingdom
Salary: £0 - £200,000
Type: Full Time
Job Sector: Health & Medicine
Sub Sector: Home Management
Job Reference No: Internal col

Job Description

Fantastic and exciting opportunity.

SENIOR CARE COORDINATOR JOB DESCRIPTION

AND PERSON SPECIFICATION

JOB TITLE: Senior Care Coordinator
REPORTS TO: Registered Branch Manager

SUMMARY OF POST:
To maintain continuity of care and support to Service Users and to ensure efficiency and reliability of all visits to Service Users. To supervise other Care Coordinators and deputise in the absence of the manager.

MAIN RESPONSIBILITIES:

- Supervision, Induction and training of branch Care Coordinators.
- Assist the Registered Manager to organise the day to day running of the service provision through Policies, training, supervision and guidance provided by the company.
- Support the Registered manager in achieving the aims and objectives of the Company and achieving the level of quality in the service provided to customers in accordance with the Companys Quality Assurance Policy.

- Allocating care workers with the right skills and experience to deliver the best quality care and support to each customer.
- Organise Care Workers rotas to minimise changes to the service and travel between customer homes.
- Responding efficiently to day to day changes in the care and support packages.
- Implementation and monitoring of all relevant aspects of the Electronic Call Monitoring System.
- To ensure that all customers are correctly allocated on colleague and call times reflect the care package. To advise Field Care Supervisors of new care care packages and ensure that care plans are completed within agreed timescales.
- Establish strong working relationships with all key stakeholders, including commissioning teams, Safeguarding Teams, social workers, procurement, District Nurses, OTs and PTs.
- To bid for new care packages and work closely with the branch recruiter to ensure that new care packages have the required staff cover.
- To achieve targets, KPIs and objectives set by the Registered Manager.
- To be conversant with the Care Standards Act 2014 and legislation governing the service and other regulations concerning the provision of domiciliary care.
- To be familiar with the Companys obligation under the Health and Safety at Work Act 1974 and other Health and Safety Regulations detailed in the companys Health & Safety Policies.

Person Specification

- Managed a desk that has delivered as a minimum, 750 average hours per week over a thirteen week period.

- Experience of supervisory management in the care provision sector.
- Experience of customer care/handling complaints/problem solving.
- Ability to work as part of a team.
- Excellent communication skills, both written and verbal.
- Very good interpersonal skills.
- Ability to manage difficult situations calmly and effectively.
- Ability to lead and motivate staff.
- Knowledge of Care Quality Standards of Care,
- Knowledge of, and commitment to, person centred approaches to care.

Knowledge of IT systems : Microsoft office: Word, Excel, Outlook etc

If you are unable to find the job you are looking for, please try looking through our complete list of jobs in the search bar, or click through to see all Vacancies.

As well as Senior Coordinator jobs we also have Health & Medicine Vacancies. Including jobs in the UK and Europe.