Job Description

Noetica is a 15 year old, small to medium size software development company, based in Central London, offering complex yet intuitive customer contact products and services to enterprises in a variety of industries. The company offers a dynamic, informal and stimulating working environment with exciting personal development opportunities for the right candidate.

To develop a profound knowledge of the company's extensive software suite.

To deliver effective, reliable and logically sound solutions to customer issues and requests by adapting and configuring the rich functionality of the company's product in order to satisfy our clients requirements.

To deliver a high quality of technical support along with general assistance and advice in the implementation and usage of our software at client sites.

To act as an expert in the diagnosis of system faults and the identification of opportunities for improvement.

To be responsible for the delivery of client projects such a database migrations, software upgrades and bespoke training and consultancy

The post may require some evenings and possibly the occasional weekend work in addition to traveling to client sites.