Job Description

Service Reception / Customer Service Advisor – Gravesend – Kent

About the role:
We are currently seeking to recruit a Service Receptionist / Customer Service Advisor to work within one of our busy accident repair centres. The successful candidate will be responsible for liaising with customers (both face-to-face and over the telephone), booking vehicles in for repair work, issuing courtesy cars and dealing with all associated paper work.

About you:
With strong customer service skills, you will be confident in your ability to deal with a wide range of people in a friendly and professional manner. You will be IT literate and plan and prioritise your workload effectively to ensure that tasks are completed on time and customers are attended to promptly. You will also have previous experience in a customer service role within the Motor trade.

About the company:
Nationwide Crash Repair Centres is the UK.s largest independent group of accident repair centres. We operate from over 70 sites across England, Scotland and Wales and employ more than 2,000 members of staff. We offer outstanding levels of service to our customers and outstanding opportunities to our employees.

How to apply:
If you feel you meet the requirements of this position and are seeking an enjoyable and rewarding career, please apply online (click on the 'Apply' button below).

Strictly No Agencies. Unsolicited approaches will not be considered. Any enquiries from recruitment agencies must go through the HR & Recruitment department at all times.