Team Leader/Manager (Collections) in Rochdale, Lancashire

Applying for the Team Leader/Manager (Collections) role

About Key Personnel Management Limited KPML are a generalist recruiter who cover the whole of the UK. KPML will provide quality, experienced staff that have undergone personal interview, skill evaluation and a referencing process prior to placement, confirming qualities, skills and personal characteristics to ascertain compatibility for both applicant & client. KPML will take time to understand all applicant's motivation and long term career prospects. KPML will have taken time to understand our applicants personally to ensure that they will be right for your business environment. KPML understands that the success of your business depends on the quality and the experience of the staff you employ. KPML will have a clear understanding of your working environment and business culture, to ensure the correct choice of candidate. KPML operates a formal quality assurance program, which systematically asks both our clients and staff to rate the performance of our services. We use this feedback to greater enhance our approach and services to our clients. Business charter To be a company synonymous with quality and service; ranked high in the market place by recommendation. To provide quality staff to quality companies to meet everyone's needs and requirements. To fulfill the expectations of our staff and clients. The interests of our clients and staff will always be paramount. Key Personnel Management Ltd is an equal opportunities employer.
Job Title: Team Leader/Manager (Collections)
Location: Lancashire / Rochdale
Salary: £22,000 - £24,000
Type: Full Time
Job Sector: Customer Service
Sub Sector: Call Centre - Outbound
Job Reference No: CTL

Job Description

We are seeking a professional collections candidate that has working within an outbound call or contact centre previously.
We require man management skills of collections operatives, including training and KPI and 1 - 2 1's

You will report to the Collection Centre Manager - this role has an immedidate start and would suit a team leader looking for a new challenge and job progession

Full Job specification ava. to suitable candidates

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