Job Description

Home Scents is currently recruiting for a person with experience in Telesales or Customer Service in B2B sales with a good ability to generate sales.

The main objective of the Telesales role is to generate new customers and subsequently build customer loyalty with exceptional customer care, initially in the UK Hotel & Self Catering Green Tourism Industry.

The successful candidate will provide support and product knowledge with an awareness of the benefits of using Home Scents 100% Natural Laundry, Cleaning and Toiletries.

The succesful candidate will build new B2B customers in other business sectors and communicate with existing trade customers.

Key responsibilities and accountabilities are:

- to focus on building a business development plan targeting new customers and retaining existing customers;

- to generate and retain new customers initially in the Green Tourism sector;

- to plan and undertake customer coverage campaigns;

- to be accountable for ensuring that the accuracy of the database is maintained by updating with the latest customer information;

- be be responsible for ensuring that prospects and existing customers are communicated with in a regular and friendly manner, reflecting the ethos of Home Scents.