Job Description

Job Reference: /DM/08-04/1137/21

Job Title: Train Cleaner Team Leader

Location: Manchester Manchester Piccadilly Train Station

Pay Rate: GBP12.74

Hours per week: Variable Shift Rota - 07:00 - 19:00 (3 days on, 3 days off. 12 hour shifts)

Business Overview

OCS is a people business. We are a team of over 68,000 colleagues, in it together for our customers and our partners. From our operatives on the front line to our industry experts, our colleagues are essential to our success. If you share our values and are passionate about delivering outstanding service, we want to hear from you.

Role Overview

As a Train Cleaner Team Leader, you will be responsible for overseeing a team of train cleaners and ensuring the efficient and thorough cleaning of our trains. You will play a key role in maintaining the appearance and cleanliness of our trains to the highest standards while adhering to safety protocols and industry regulations.

Key Responsibilities:

Team Leadership: Lead and motivate a team of train cleaners, including scheduling, task assignment, and providing guidance and support to ensure a high standard of work.

Cleaning Supervision: Oversee the cleaning of train interiors and exteriors, including seats, floors, windows, restrooms, and common areas, to ensure they meet company standards and regulatory requirements.

Inventory Management: Maintain inventory levels of cleaning supplies and equipment, and report any shortages or equipment issues to the Facilities Manager for timely resolution.

Quality Control: Conduct regular inspections to ensure cleanliness, hygiene, and safety standards are met, and take corrective actions as necessary.

Training and Development: Train new team members on cleaning procedures, safety protocols, and equipment operation, and provide ongoing coaching to enhance their skills and performance.

Safety Compliance: Ensure that the team follows all safety guidelines and protocols, including the use of personal protective equipment (PPE), to prevent accidents and injuries.

Reporting: Maintain accurate records of cleaning activities, supplies usage, and any incidents or issues. Prepare and submit reports to the Facilities Manager as required.

Customer Service: Collaborate with other departments to address customer complaints related to cleanliness and ensure a positive passenger experience.

About You:

- Applicants must have the right to work in the UK
- Proven experience in a similar role, with supervisory experience.
- Knowledge of cleaning products, equipment, and techniques.
- Strong leadership and interpersonal skills.
- Excellent organisational and time management abilities.
- Attention to detail and a commitment to maintaining high standards of cleanliness.
- Ability to work flexible hours, including nights and weekends, as needed.
- Knowledge of safety regulations and the ability to enforce them.


Additional Information:

- All uniforms and PPE will be provided.

Benefits

- Holiday Allowance
- Company Pension
- Earn up to GBP500 for Employee Referrals
- Wide range of retail discounts, and corporate perks
- Join our Cycle to Work scheme
- Fully funded qualifications via our Apprenticeship levy
- Win monthly Superstar Awards


How to apply

If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to GBP500! (T&Cs apply